Investigation Case Management
Our Investigation Case Management (ICM) system is an on-premise or cloud-based solution for conducting a formal enquiry, systematic study or other activity to establish facts about something hidden, unique or complex. A typical investigation involves the collection and examination of written or recorded evidence, interviews with suspects and witnesses, and possibly also digital and/or wet forensics. The investigation is undertaken in accordance with a strategy, either set out in policy or established concurrently to meet the investigation’s specific needs and challenges. If internal, it might require consultation with managers, department heads, HR, legal, possibly even law enforcement agencies.
Our Investigation Case Management system is a canvas for orchestrating investigations. In the same way that an artist uses a canvas to arrange colours and shapes to convey an idea or message, our system allows the collateral gathered in the course of an investigation to be organised, arranged and portrayed in a way that helps those conducting the investigation find the truth. It ensures that investigations follow a deterministic path from conception, through planning and conduct, to evaluation, action and closure. It ensures that investigations follow a structured and disciplined approach, and that key decisions are traceable and have authority. It ring-fences information avoiding careless disclosure, whilst maintaining effective chain of custody so that there is no doubt over the authenticity and reliability of evidence.
Investigations can often prove difficult and time-consuming, and deliver unacceptable outcomes due to process irregularities, loss of confidentiality, poor handling of evidence, ill-informed decisions, etc. The ICM system mitigates all these risks.
It can be used for criminal investigations such as homicide, cyber-crime, fraud, sexual violence, narcotics, extortion, robbery or kidnap; for studies into systematic failing or weaknesses as might be carried out by healthcare or medicine agencies; or tracking non-compliance with UK statute or regulatory controls such as food standards. As an internal investigations tool, its uses include the investigation of insider-threat i.e. accountancy irregularities, theft, misappropriation of information, sexual harassment, other forms of misappropriate behaviour. It could also be used to choregraph activities connected with security vetting staff and managing external enquires, or as a platform for managing and coordinating investigations delivered externally as a third-party service such as forensics.
Take a closer look at our product...
Features
- Centralised management and handling of 'case' information
- Context sensitive eForm for data collection
- Graphical tools to construct and organise case data and evidence
- Role based security for secure partitioning of information
- Workflow management for process automation
- Evidence tracking
- Automatic creation of papers and files for court (option)
- Case accountability follows the advancement of the case and is dynamically allocated
- User configurable dashboards providing fast access to key case & management information
- RESTful interfaces for interoperability
- Powerful search engine for accessing cases
- Analysis tools to help identify associations across cases.
Benefits
- Clean, intuitive user interface reducing any training requirements
- Simplifies and automates complex processes
- Collates and centralises data for improved collaborative working
- Automation and workflow improve efficiency and access to data
- Full visibility of pending, critical, overdue tasks etc.
- Full audit trail making users fully accountable for their actions
- Secure storage of data with channel encryption on remote links
- Wide range of supported platforms including tablets, laptops, desktops
- Reduces need for paper-based documents
- Improves data quality by eliminating human error.
Blackthorn is the enterprise Governance, Risk and Compliance (eGRC) vendor.
We have a passion for helping organisations remove complexity, quantity and manage information
risk across business and technology.