Our Solutions
Flexibility, ease of use, integration, choice of risk management methods, better reporting, security and accuracy. At Blackthorn, we follow “listen> improve> repeat” approach that helps us in reducing your costs and risk across your enterprise.
Case Management Solution
Our CMS is a web-based solution used for Public Sector, Banking, Military and Aerospace. Whether in the field of forensics, criminal, fraud, or vetting, Blackthorn is a tried and tested system that enables clients to manage their workload with total security, integrity and accountability. Access to your information is based on your role within your organisation. We also have Special Handling for when you need to investigate internally. When you capture information that is crucial for your process, that data will be hashed to ensure that no one can tamper with it, so you can be confident that when it is retrived it has not been altered in any way. A full audit log of all user activities, provides high levels of accountability and transparency at the same time allowing your users to easily manage their cases.
Our Aim
We want you to have a solution that allows you to record, manage and report your case without getting in the way of your staff actually performing their work. Systems should make life easier, not something you have to fight with. We want to work with your organisation to make it more effective, staff happier, at the same time be compliant with processes, resulting in better profits.
Features
The Blackthorn GRC Case Management activity is a flexible solution that provides comprehensive out-of-the-box support, enabling teams to manage cases with a high degree of security, integrity and accountability.
Single repository for all case information, reducing duplication and wasted resources- Built-In Workflows which can be tailored to meet precise needs
- Role-Based access ensures that users can only see designed information and allows teams in different locations to collaborate securely and efficiently
- Secure Reporting capabilities supporting individual and collective case analysis
- Graphical modelling to help visualise linking people, locations and evidence
- Contemporaneous (Write once, Read many) notes available at multiple points in a case's life cycle
- Ability to assign, track and chase key responsibilities via Task Management
- Update cases and attach evidence simply by sending in an email
