Our Support

Our clients often tell us that our level of support is second to none. Which sets us apart from our competitors and helps us to build long lasting client relationships.

• A Support level that matches your need Some clients need working hours only, some need 24/7 on-call. We will tailor your requirements so that you pay for what you need.
• People that know what they are talking about We know how infuriating it is when you ring for support and you are barred from talking to someone who is technically knowledgeable, or they are technical but don’t understand your setup. At Blackthorn, we will ensure that there is always at least one person available who knows about your specific setup at your time of need.
• People that are passionate in helping you It's not just a job to us. We believe in the good work you are doing and we want to do our very best to ensure our system makes your life easier.